Frequently Asked Website Questions

Good Web Solutions has been building websites and online experiences since 2005. In that time, have gained a huge amount of experience and knowledge. This FAQ page has been put together to help answer most of the common questions asked over the years.

About Websites

I've never had a website. What's Involved?

That’s what I’m here! Please have a look through the other FAQ’s for more answers to the most common questions I get asked.

You can also take a look at my time proven process in my design process section to discover more about what’s involved.

Do you do re-designs?

Updating the look and feel of an old website is possible. How easy that process is depend on the existing website but in most cases it’s more effective to rebuild it from scratch. That way you will be up to date with current technologies and everything will be  fresh.

How much does a website cost?

It depends on a lot of factors, as it really depends on what you want. I prefer to offer a service that offers the most value to my clients and provide them a return on investment. This usually means going beyond what you can see on the screen, and includes feeding back valuable reporting, analytics and incorporating an ongoing support and training package.

Generally a standard business website I offer including design and development will start around the $3000 mark, depending on your requirements. If you would like me to put a website proposal together for your business, you can get started here.

How long does it take to build a website?

The time it takes will vary from project to project. A basic website normally takes around 4-6 weeks from beginning to end, depending on the size and complexity of your site, how quickly feedback and approvals can be given and and how much of the content you have ready to go before the project starts.

Larger sites with more complex features will take longer. A timeline estimate will be provided based on information provided.

Will my website work on mobile devices?

Yes it will. All new websites that I develop are of a responsive design, and work on all mobile devices.

Will I be able to update site content myself?

Your website will be built using a Content Management system (CMS) which is a tool that makes it easy for you to update your own website, anytime, anywhere. With basic computer skills, you will be able to add and edit text, images, blog posts or products. All you need is an internet connection and a web browser.

Do you provide training?

Yes, I provide basic training to get you started. Video training tutorials are also incorporated into my managed care plans.  I will also provide you with some handy resources on how to maximise your time on your new website.

Can you update content on my website for me?

Yes of course! If you have better things to do with your time you can leave it with me to take care of.

Will you maintain the website after it’s built?

Yes, the CMS software that your website will run on will require ongoing support and I offer managed care plans that ensure that all the necessary software updates, backups and security scans are done regularly to keep your website safe and secure from hackers.

Take a look at my managed care plans.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation (SEO) is a collection of proven strategies used to improve the visibility of your website on search engines. The benefit is that the higher up your website appears in Google’s results pages, the more traffic you are likely to get at your site, and thus the more potentials customers.

Do you write the content for my site?

I can assist you with site content, but I can put you in contact with a copywriter who specialises in online content creation if needed.

How should I provide text content?

Text can be supplied in a plain text or Word document. PDFs are not accepted.

Do you supply images for my site?

No, I don’t but I can recommend a few stock photo websites where you can purchase images if you don’t have your own. I can also buy stock images on your behalf.

How should I provide images?

Images should be supplied in high resolution – at least 1200px wide. Design layouts should be in 1 layered PSD file.

Images can be sent via Dropbox, Google Drive or your file sharing system of choice.

Can you help me with Social Media and Email Marketing?

Yes, I can. We would be happy to set up your social media and email marketing, However, once set up the ongoing management will be up to you.

Can you design my logo?

My main focus is designing and building websites, however if you need someone to creating your logo for you I have relationships with several graphic designers who specialise in logos and branding.

About Web Hosting and Domains

Do I need my own domain name?
Yes. A domain name and website hosting are required to run a custom website built by Good Web Solutions.

I can help you register a domain name and either work with your existing hosting provider or set you up with my recommended hosting provider. I do not provide web hosting.

What is a domain name?
A domain name is the address of your website on the internet and will look something like www.yourbusiness.com.au

Domain names are registered for at least 2 years at a time.

 

What is web hosting?
Websites are uploaded and stored on remote servers in order to be accessible by the internet. The Web Hosting service will typically store and run both your website and email.

Good Web Solutions does not provide web hosting, but will be glad to help you find a reliable web host to meet your requirements.

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